Terms
Quality & Craft
We apologize that your item did not work out.
Please click the link to the KITH Return Center to select your item for return and instantly generate your return shipping label.
All questions regarding an items return qualification can be found on the home page of the link above. If you still require assistance with an issue not addressed on the form, please email customerservice@rnbw.world.
**Enter the email used for your order and follow the instructions on the Return Center page to receive your shipping label and tracking number. Returns will be accepted for items within 30 days of purchase with the exception of final sale items. All tags must be attached; the packaging must be intact, and the product must be unused. For returns, customers will be granted an online store credit equal to the amount of item(s) returned, minus an $8 shipping fee. A shipping label will be generated upon request of a return or exchange. The online store credit CANNOT be used for in-store purchases or phone orders.
FAQsDue to the pandemic our studio is operating minimally. GIU GIU House is closed to the public, but we are making a concerted effort to ship online orders once a week. We apologize for any inconvenience this may cause.
ShippingDue to the pandemic our studio is operating minimally. GIU GIU House is closed to the public, but we are making a concerted effort to ship online orders once a week. We apologize for any inconvenience this may cause.
FAQsDue to the pandemic our studio is operating minimally. GIU GIU House is closed to the public, but we are making a concerted effort to ship online orders once a week. We apologize for any inconvenience this may cause.
ShippingDue to the pandemic our studio is operating minimally. GIU GIU House is closed to the public, but we are making a concerted effort to ship online orders once a week. We apologize for any inconvenience this may cause.